FAQ (Managing My Account)

Having a Valse account allows you to enjoy a series of advantages:

• Quick tracking for current and historical orders
• Manage wishlists
• Storing saved delivery addresses for future use
• Faster customer support when you need it
• More exciting personalisation features are coming soon

Valse places a very high priority in improving your experience with us through personalisation and understanding your preferences.

You can register an account by visiting the Account Registration page. Simply fill out your details in the Register Page section and submit to register.

If you cannot recall your account password, you can go ahead and reset it via the Forgot Password page. A password reset link will be sent to you by email.

If you are also unable to recall your username, please proceed to email us with the registered email to hello@valse.com.my for further support.

Yes. Valse takes the security and safety of our customer's personal information very seriously. You can refer to our Privacy Policy on how we handle sensitive information with us.